How can I get the email to work?

Question

My installation of OSQA won't send out any emails. I'm using the latest revision of OSQA (552) and my email settings are as follows:

Email server: smtp.gmail.com
Email port: 587 (I've tried 465, too)
Email user: my-email@gmail.com
Email password: password_for_my_email
Use TLC: Checked
Site 'from' email address: my-email@gmail.com

APP_URL: http://ask.website-domain.net

I don't know what else to try. I've verified all of these settings with Google. I've also tried using another email (not Google). Neither worked. What else can I try to get the email working? Thank you.

Answer 1

1

If you say that nothing works, there could be eventually another problem not related with google or any specific email provider. However "free email" providers are usually picky.

You should try first to use an smtp server under your control, such as the one "offered" by your hosting provider, just to be sure. And then, if you really need to use google, then you can try with it.

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answered 27 Jul '10, 06:39

Hernani Cerq... ♦♦
16.8k●6●59●75
accept rate: 52%

I should have been more specific when I said "I've also tried using another email (not Google)." That other email was offered by my hosting provider, and it didn't work either. So it seems like there's a more fundamental issue. However, I will try another email too.

(27 Jul '10, 14:20) Brandon

Answer 2

1	For me the trick was using port 587 and, like Randell, leaving the "@gmail.com" off my user name. link answered 12 Jul '11, 07:36 jat 76●3●4●8 accept rate: 0%

Answer 3

0	Ha, seems the newest SVN update solved the issue, please run svn up to update your OSQA and then restart apache/nginx/lighttpd and see if it works, it worked for me! link answered 02 Feb '11, 22:57 AYZ 196●4●6●8 accept rate: 14%

Answer 4

0

I have email working using a non-free smtp on build 860. As mentioned, check your log/django.osqa.log file in the osqa install, it does give useful clues when there's a problem.

Also, rather than posting "I tried it and it doesn't work", you need to post what build you're running and what your email settings are.

And most of these "answers" are really comments.

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answered 18 Mar '11, 07:31

David
446●9●18
accept rate: 14%

Answer 5

0	You need to enable POP in your gmail account preferences. Then: `Email port: 587 Email user: my-email` And click Save, then Test. The email should be sent to your gmail. link answered 06 May '11, 15:57 geotavros 116●1●3●8 accept rate: 0% edited 06 May '11, 15:58

Answer 6

Hi,

OSQA is up on my domain. The domain also has a email service which works fine. I have created a notification email id on the email service.

After filling the email smtp setting on the OSQA and testing the mail, it says test successful, however no mail is delivered. Same with validation, no mail. This is the output of django.osqa.log :

/opt/bitnami/apps/osqa/forum/utils/mail.py TIME: 2012-04-04 15:10:49,244 MSG: mail.py:create_and_send_mail_messages:82 Couldn't send mail using the sendmail method: {u'mygmailid@gmail.com': (553, '5.7.1 <notification>: Sender address rejected: not owned by user notification@mydomain.com')}

Please suggest some pointers.

How can I get the email to work?

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