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I would like to know if DZONE or other company may want to provide commercial support for OSQA. Some companies are not willing to implement solutions that are not supported by some vendor. So the question is if there is a company ready to commercially support OSQA as a software product (on a subscription base or by incident). Example: we find out the OSQA is not perform well under certain circumstances (number or requests per day, number of unique users, database size, ...). Is there someone that is willing to repair some bugs based on contract? |
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I think this would go a long way in giving people with less (no?) experience with Django some confidence in the system. I would certainly love to have at least some referrals (or better yet the authors) to people who could perform customizations for a fee. I have at least one thing I need in the short term that I would be willing to pay for (the vBulletin username port I discussed before). |
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I think the project is still too young to provide commercial support for it. You don't have anyone providing Django or python support for you, why is this different? And if you DO find django commercial support company - they should be able to handle a request like this. At least this is my opinion. In order to assure some success for the project in enterprise area, someone should provide some kind of support, officially. The "you can find someone to help you" doesn't work for corporate environment - they want to see that there is someone, see what kind of supports it does provides and how expensive it is.
(19 May '10, 13:16)
sorin
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LOL, well I guess we'd probably accept some occasional movie and pizza money for the team, but I have paid for support before, and I honestly believe the free support we're offering here is first class. Most questions are answered very quickly, and try to help everyone succeed.
(19 May '10, 13:36)
rickross ♦♦
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Rick, you already have my vote but you should understand that decision is made on corporate environments by people asking for contracts. This does not require you to hire some layers to write you a good service contract but it will help to create a very simple offer for this special category of people.
(26 Jun '10, 09:02)
sorin
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